Tickets are non-refundable (we order flowers specifically for your event and they’re a little… dramatic about being returned). If you can’t attend, you have three options:
Transfer your ticket to someone else (just email us the new name), or
Move to a future date with 5 days’ notice (based on availability), or
Convert your ticket into shop credit for the amount paid (valid for 12 months).
No-shows and same-day cancellations are not eligible for refunds.